| 14.1.1 Describe the process of coding, testing, and converting an organizational information system. | ||||
| 14.1.2 Outline the deliverables and outcomes of an organizational information system. | ||||
| 14.1.3 List the deliverables for documenting the system and for training and supporting users. | ||||
| 14.1.4 Compare the many modes available for organizational information system training, including self‐training and electronic performance support systems. | ||||
| 14.1.5 Discuss the issues of providing support for end users. | ||||
| 14.1.6 Explain why application implementation sometimes fails. | ||||
| 14.1.7 Describe several factors that influence the cost of maintaining an application. |